TicketON
Unifies customer conversations from multiple channels into one inbox and uses AI to automate repetitive replies and actions.
Launch screenshots from Product Hunt, Jul 2026
A customer experience platform that unifies Telegram, email, Shopify, and website chats into a single shared inbox, using AI to automate repetitive responses and actions. It targets support and operations teams in small to mid-sized businesses, particularly ecommerce merchants. The platform is delivered as a SaaS with a free tier and enterprise options, differentiating through AI that acts on Shopify and triggers based on customer behavior.
Key features
- Shared inbox for all channels
- AI answers from docs with citations
- AI copilot for drafting replies
- Triggers for behavior-based actions
- Analytics for response times and CSAT
- Integrations with Shopify and Klaviyo
- Roles and smart routing
- Quick replies and internal notes
- Tags, topics, and CSAT ratings
- Knowledge base and AI knowledge gaps
Social posts
- No social media activity within the last 30 days
GTM channels
- No GTM activity detected
ICP
- Customer support teams
- Operations teams
- Ecommerce merchants