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Cloodot

Unifies messaging channels into one inbox, uses AI to automate replies and actions, and provides copilot, workflows, campaigns, and analytics.

www.cloodot.comHelp DeskMar 2022Kochi, India

A conversational AI platform that unifies WhatsApp, Instagram, Facebook, and webchat into a single inbox, automating support and sales conversations. It serves customer support, marketing, and sales teams in e-commerce, automotive, real estate, and multi-location businesses. The AI agent understands intent, pulls live data from CRM, and takes actions like booking or refunding, with human handover when needed. Delivered as a SaaS with no-code builder and integrations.

Key features

  • Unified inbox across channels
  • AI agent with intent understanding
  • No-code builder for workflows
  • Integrations with Shopify, HubSpot
  • Campaigns for broadcasts
  • Analytics for inbox insights
  • Copilot for team assistance
  • Skills and workflows customization
  • No social media activity within the last 30 days
GTM channels
  • Blog
  • Partner program
  • Marketplace
  • Docs
  • Changelog
ICP
  • Customer support teams
  • Marketing teams
  • Sales teams