Tahc

A hybrid AI-human chat tool that lets businesses automate routine customer questions while enabling human agents to step in for complex issues, turning conversations into product feedback. It targets founders, SaaS teams, small businesses, and e-commerce sites, especially early-stage startups seeking product-market fit. The platform is delivered as a SaaS with a simple one-line code integration, offering mobile apps and a web dashboard for real-time responses.

Key features

• AI answers routine questions instantly
• Human agents get notified for complex issues
• Knowledge base evolves with conversations
• Push notifications on mobile apps
• Web dashboard for conversation management
• One-line code integration
• Feedback button with incentives
• Trigger chat after key actions