Screeb

The product is a customer experience platform that combines session replays, surveys, funnel analysis, AI reports, product tours and release tracking to measure and improve user experiences across web, mobile and AI-powered products and agents. It sells to B2B teams including product managers, voice of customer managers and customer experience managers, as well as marketing, support and data roles. It is delivered as a SaaS platform that is GDPR compliant and hosted in France with integrations to tools such as Segment, Amplitude and Slack.

Key features

• Session replays for web and mobile
• Funnel analysis and drop-off identification
• Surveys for customer feedback
• AI reports and analysis
• Product tours for onboarding
• Release management and impact tracking
• User interview recruitment
• Privacy and GDPR compliance
• Integrations with Segment and Amplitude
• AI agent conversation analysis
• Contextual feedback for AI features