Atra

The product is a live chat and messaging platform that lets businesses talk with website visitors in real time, handle email and social messages from one dashboard, and use chatbots for routine questions and data collection. It is for support and sales teams in businesses and online stores that need to answer questions, resolve issues, and increase conversions. It is delivered as cloud software with a free tier, browser dashboard and mobile apps, and connects to email, Instagram and Facebook.

Key features

• Live chat with website visitors
• Messenger mode for async replies
• Multichannel dashboard
• Email inbox connection
• Instagram and Facebook messaging
• Real-time visitor monitoring
• Browsing history and location view
• Chatbots for data collection
• FAQ quick options
• Mobile apps for on-the-go chat