Tidio
Combines live chat, AI chatbots, and help desk tools to automate customer support and sales interactions.
A customer service platform that combines live chat, AI chatbots, and help desk tools to automate support and sales interactions. It serves businesses of all sizes, from small ecommerce stores to enterprises, aiming to reduce response times and improve customer satisfaction. The platform is delivered as a cloud-based SaaS with a free tier and paid plans, and it integrates with popular ecommerce and CRM systems.
Key features
- Live chat
- AI chatbot (Lyro)
- Help desk
- Flows automation
- Integrations
- Mobile SDK
- Custom AI solutions
- X<0.1/day
- LinkedIn<0.1/day
GTM channels
- Blog
- Partner program
- Marketplace
- API
- Docs
- Creative ads
ICP
- Customer support teams
- Marketing teams
- Ecommerce merchants