LiveChat
Live chat software that engages website visitors, answers questions, recommends products and automates routine inquiries to increase sales and support
Launch screenshots from Product Hunt, Sep 2021
The product is live chat software that helps businesses engage website visitors, answer questions, recommend products and automate routine inquiries to increase online sales and improve customer satisfaction. It sells to customer support and sales teams at businesses ranging from small businesses to enterprises, including ecommerce, software, education and finance companies. It is delivered as SaaS via a website chat widget and inbox that unifies messaging channels, AI chatbots and automation with 200+ integrations.
Key features
- Live chat widget
- Message sneak-peek
- Canned responses
- Chat tags
- Rich messages
- File sharing
- Chat archives
- Chat transfer
- Chat ratings
- In-chat voice, video & screen-sharing
- Facebook Messenger integration
- Instagram for Business integration
- WhatsApp Business integration
- Apple Messages for Business integration
- SMS and email messaging
- Targeted messages and eye-catchers
- Routing rules and chat assignment
- Agent profiles and groups
- Chat history and transcripts
- Reports and analytics dashboard
- Product Cards
- Ecommerce integrations
- Goals and sales tracker
- 200+ integrations
- AI chatbots via ChatBot.com
- Copilot AI assistance
- LinkedIn0.3/day
- X<0.1/day
GTM channels
- Blog
- Partner program
- Marketplace
- API
- Docs
ICP
- Customer support teams
- Sales teams
- Ecommerce merchants