TaggoAI
Automates customer conversations with AI, resolving common questions, escalating complex issues, and providing 24/7 support across channels.
TaggoAI is an AI-first customer service platform that automates customer conversations across multiple channels, resolving common inquiries instantly and escalating complex issues to human agents. It targets customer support, sales, and ecommerce teams in mid-market and enterprise companies. The platform differentiates itself with a natively integrated AI Agent that learns from every conversation, enabling 24/7 support and continuous improvement.
Key features
- AI Agent for 24/7 conversations
- Unified inbox for all channels
- AI Automation for ticket categorization
- Omnichannel support across web, mobile, WhatsApp
- AI Insights for real-time analytics
- Knowledge base training for AI agents
- Smart product recommendations
- In-chat appointment booking
- Automatic lead capture and qualification
- AI-powered routing and summaries
- No social media activity within the last 30 days
GTM channels
- Blog
- Marketplace
- API
- Docs
ICP
- Customer support teams
- Sales teams
- Enterprises