Kommunicate
Automates customer conversations with AI agents that answer, escalate, or step aside, reducing ticket volume.
www.kommunicate.ioCustomer SupportApr 2018Middletown, United States11-50Intentive Technologies Pvt Ltd
Launch screenshots from Product Hunt, Mar 2025
Kommunicate is a customer support automation platform that uses AI agents to reduce ticket volume by handling routine queries and escalating complex issues to human agents. It serves customer support teams in mid-market companies and enterprises across industries like insurance, education, and telecom. The platform integrates with multiple channels and AI models, offering a controllable AI agent with clear boundaries and human handoff.
Key features
- No-code AI agent builder
- Latest AI models from OpenAI, Anthropic, Gemini
- Multisource generative answers
- AI-driven suggestions
- Empathetic support with context-aware responses
- Configurable escalation rules
- Continuous optimization from conversations
- Session continuity
- Omnichannel deployment
- Slack integration with chat context
- X0.7/day
- LinkedIn0.2/day
GTM channels
- Blog
- Partner program
- Affiliate program
- Marketplace
- API
- Docs
ICP
- Customer support teams
- Mid market companies
- Enterprises