Siit

An AI-powered service desk platform that unifies operational data and automates employee requests across IT, HR, and finance. It solves the problem of fragmented tools and manual processes by providing a single platform for request management, workflow automation, and AI agents. The platform targets IT, HR, and operations teams in mid-market and enterprise companies. It is delivered as a SaaS solution with out-of-the-box integrations and enterprise-grade security.

Key features

• AI agents for autonomous request resolution
• Workflow automation for multi-step processes
• Centralized request dashboard
• Asset management from single source
• Service catalog with predefined request types
• Reporting and analytics for performance tracking
• Out-of-the-box integrations with essential tools
• SCIM provisioning and role-based access control
• Detailed AI agent execution logs
• Microsoft Teams integration for request management