OneInbox.ai
Contact center operating system that combines voice AI agents and human reps in a shared workspace across voice, chat, email, SMS and WhatsApp to automate routine tickets and calls and retain conversations for analytics
A contact center operating system that combines voice AI agents and human representatives in a shared workspace across voice, chat, email, SMS and WhatsApp to handle sales and support conversations, automate routine tickets and calls, and retain conversation data for analytics and compliance. It sells to support, sales and marketing teams in B2B companies across industries such as real estate, banking, insurance, healthcare, e-commerce and government where conversation volume drives revenue and retention. It is delivered as a SaaS platform with a free tier and enterprise options, running on proprietary models and carrier infrastructure with a shared inbox, pipeline and analytics layer.
Key features
- Voice AI agents for support and sales
- Shared inbox for voice, chat, email, SMS
- Agent Assist copilot
- Analytics and Insights layer
- Live Pulse real-time monitoring
- AI SDR outbound campaigns
- Lead qualification and meeting booking
- Inbound call routing
- Automated ticket creation
- Quality monitoring
- Customer callback handling
- Integration with 100+ tools
- Knowledge base for agents
- Industry-trained voice AI workflows
- LinkedIn<0.1/day
- Partner program
- API
- Customer support teams
- Sales teams
- Marketing teams