Crisp

An AI-powered multichannel messaging and helpdesk platform that centralizes chat, email, WhatsApp, Messenger and other channels into a shared inbox, automates replies with AI agents and workflows, and provides a knowledge base, CRM and analytics to handle support inquiries. It sells to support and sales teams in businesses ranging from solopreneurs and early-stage startups to small companies and enterprises. It is delivered as a SaaS platform with a free tier, flat per-workspace pricing and omnichannel integrations.

Key features

• Website chat widget
• Shared inbox
• Omnichannel inbox
• AI chatbot and AI agents
• No-code workflow automation builder
• Knowledge base / help center
• Support CRM
• Shared email inbox
• Chat triggers and shortcuts
• Private notes
• Custom email domain
• E-commerce integrations
• Chat SDKs
• Contact form
• Push notifications
• Support analytics
• Ticketing system
• Status page