Madyis Hub

A customer relationship platform that consolidates WhatsApp, Instagram, Telegram, email, phone and website chat into a single inbox and uses AI to reply, book appointments and automate follow-up in the customer's language. It sells to support, sales and operations teams in businesses that manage high volumes of customer conversations, and to agencies that resell workspaces to clients. It is delivered as SaaS with a free tier, integrations via API to Shopify, Google Calendar and other tools, and a white-label option for agencies.

Key features

• Unified inbox for all channels
• AI agents for automatic replies
• Website chatbot widget
• Phone calls via browser softphone
• Online booking pages
• Help center knowledge base
• Social publishing for Facebook and Instagram
• Landing pages for pipeline
• Forms and pop-ups
• Automation rules and macros
• Teams collaboration with roles and assignment
• Analytics and reports
• API for custom integrations