Helply
Unifies support channels, uses AI to resolve and draft replies, detects churn and upsell signals, and routes them to relevant teams.
An AI-native customer support platform that unifies all communication channels into a single inbox and uses AI to resolve tickets, draft replies, and detect revenue signals like churn and upsell opportunities. It sells to B2B companies, including support, sales, and executive teams, with a per-ticket pricing model that includes unlimited seats and AI usage. The platform differentiates by routing actionable insights to relevant teams and charging only for outcomes, positioning support as a revenue driver.
Key features
- Omnichannel support inbox
- AI agent for ticket resolution
- AI assistant for drafting replies
- Churn detection
- Upsell opportunity detection
- Support intelligence
- Article creation
- Feature flags
- Competitor monitoring
- Account intelligence
- No social media activity within the last 30 days
GTM channels
- Blog
- Marketplace
- Community
ICP
- Customer support teams
- Sales teams
- Executives founders