Jelly

Jelly is a shared inbox for team email addresses that solves the problem of managing a common email account by providing visibility into who is handling each message, internal comments, and automation. It is designed for small teams, including support, operations, and other roles, who need a simple and affordable alternative to complex help desk software. The product is positioned as a budget-friendly solution with a flat monthly price, avoiding per-user fees and unnecessary features.

Key features

• Shared inbox for team email addresses
• Assign teammates to emails
• Internal comments with @mentions
• Automated mail rules (label, assign, archive)
• Saved Replies for quick responses
• Follow along on emails without Cc
• Activity history of team actions
• Gmail support
• Manage multiple addresses
• Personalized 'From' names
• Search and filtering
• Team activity log
• Team permissions
• Send Later
• Colorful labels
• Snoozing
• Email signatures
• Reply and Archive
• Read/Unread status
• Bulk archive
• Mailbox permissions
• Bookmarking
• Statistics
• Autoresponders
• Contact management
• API access
• Keyboard shortcuts
• Attachments
• Block contacts
• Spam detection