Missive

A collaborative inbox platform that transforms shared email accounts into team workspaces, enabling multiple users to manage, discuss, and assign emails without workflow disruption. It serves operations, support, and professional service teams in small to mid-sized companies. The platform is delivered as a cloud-based SaaS with a free tier and enterprise options, differentiating through its integrated internal chat and task management within the inbox.

Key features

• Team inboxes with assignment and comments
• Internal threads and collaborative drafting
• Turn emails into tasks with assignments
• Automations for repetitive manual tasks
• Integrations with 25+ apps
• Customizable shortcuts, layouts, and templates
• Audit trail of all actions
• Guest access for external collaborators
• Shared and private contact management
• Multiple organizations per account