Hoory AI
Automates ticket resolution and provides round-the-clock support through AI-powered customer service tools.
Launch screenshots from Product Hunt, Mar 2024
A customer service platform that automates ticket resolution and provides round-the-clock support through AI-powered tools. It serves customer support and operations teams in mid-market companies and enterprises across industries like banking, retail, and healthcare. The platform is delivered as a SaaS solution, offering omnichannel inbox, chatbot builder, AI assistant, and call center capabilities.
Key features
- Live chat widget
- Omnichannel inbox
- Chatbot builder with templates
- AI assistant trained with knowledge
- Help center portal
- Call center solution
- Workflow automation
- Contact management
- Multilingual support in 120+ languages
- Agent mentions and private notes
- Canned responses and macros
- Queue assignment
- Campaigns
- Reports (inbox, label, agent, CSAT)
- No social media activity within the last 30 days
GTM channels
- Docs
- Changelog
ICP
- Customer support teams
- Operations teams
- Mid market companies