Helpjuice
Provides AI-powered knowledge base software that centralizes documentation, FAQs and SOPs into a searchable hub to reduce repetitive questions and deflect support tickets
Launch screenshots from Product Hunt, Dec 2019
Provides AI-powered knowledge base software that centralizes documentation, FAQs, how-tos and standard operating procedures into a searchable hub to reduce repetitive support questions, deflect tickets and help customers and employees find answers without asking staff. Serves support and operations teams in businesses ranging from small teams to large enterprises that need internal and external self-service documentation. Delivered as cloud SaaS with AI search and chat, integrations, and browser extension access, offered with a 14-day free trial and migration support.
Key features
- AI-powered search
- Swifty AI chat with citations
- Powerful editor
- Collaboration tools
- Knowledge base planner kanban
- Localization in 50+ languages
- Customization and branding
- Analytics and reporting
- Chatbot integration
- Third-party integrations
- Single sign-on authentication
- API access
- Browser extension access
- Access controls by user/group
- No social media activity within the last 30 days
- Blog
- API
- Creative ads
- Customer support teams
- Operations teams
- Enterprises