HelpCrunch
Customer service software combining live chat, shared inbox, chatbot, knowledge base, email marketing and popups to handle support, lead generation and engagement across channels
Launch screenshots from Product Hunt, Oct 2015
The product is customer service software that combines live chat, shared inbox, chatbot, knowledge base, email marketing and popups to handle support, lead generation and customer engagement across chat, email and messengers. It is for support, sales and marketing teams at B2B companies of various sizes. It is positioned as an alternative to Intercom and Zendesk offering unlimited contacts and chats on all plans with a pay-for-what-you-use model.
Key features
- Live chat real-time messaging
- AI chatbot for lead qualification
- Shared inbox for multichannel communication
- Knowledge base with WYSIWYG editor
- Email marketing campaigns and sequences
- Popups for lead engagement
- Multichannel chat widget
- Mobile apps and SDKs
- Integrations with favorite tools
- Auto messages for visitor engagement
- AI editor for messages and articles
- X0.1/day
- LinkedIn<0.1/day
GTM channels
- Blog
- Affiliate program
- Marketplace
- API
- Docs
- Creative ads
ICP
- Customer support teams
- Sales teams
- Marketing teams