GoTo
AI-powered cloud communications platform combining business phone, contact center, CX tools, video meetings and webinars to manage calls and customer interactions
Provides an AI-powered cloud communications platform that combines business phone, contact center, customer experience tools, video meetings and webinars to handle calls, customer interactions and remote collaboration in one place. Serves support, IT and sales teams in businesses across industries including automotive, education, healthcare, government and retail. Delivered as a cloud-based SaaS suite with omnichannel and AI-driven capabilities on a secure, scalable platform.
Key features
- Business phone system with 100+ features
- Omnichannel cloud contact center
- AI-driven analytics
- AI Receptionist 24/7 virtual assistant
- CX tools in centralized platform
- Video conferencing and online meetings
- Webinar hosting and management
- Online training tools
- Automatic call distribution
- Unified endpoint management and remote support
- No social media activity detected
GTM channels
- Blog
- Newsletter
- Partner program
- Referral program
- Marketplace
ICP
- Customer support teams
- IT teams
- Sales teams