Zoom

An AI-first work platform that provides collaboration tools including meetings, chat, phone, and productivity apps, solving the problem of fragmented communication and workflow inefficiency. It sells to businesses of all sizes, from small and midsize businesses to enterprises, across various departments such as IT, customer experience, sales, and marketing. The platform is delivered as a cloud-based SaaS with a free tier and enterprise options, and it differentiates by integrating AI capabilities that turn conversations into action.

Key features

• AI note taking across platforms
• Secure and personalized notes
• Advanced encryption and multi-factor authentication
• Compliance certifications and attestations
• Privacy policies and control tools
• Safety measures for meetings and calls