Gleap

A customer experience platform that uses AI agents to automate support, bug fixing, and product management. It solves the problem of fragmented tools and manual workflows by unifying support, feedback, roadmap, and code into one system. The platform targets software teams, including developers, support, and product managers, in mid-market and enterprise companies. It is delivered as a SaaS platform with AI agents that handle routine support, investigate issues, and generate pull requests, differentiating through its integrated, agent-driven approach.

Key features

• AI support agent
• AI investigation and routing
• AI code generation
• AI product management
• Custom agent builder
• MCP server integration
• Live chat
• In-app bug reporting
• Knowledge base
• Public roadmap
• Surveys
• Marketing automation