Inkeep

An AI agent platform that deploys AI teammates to handle customer inquiries, automate support workflows, and maintain knowledge bases. It solves the problem of scaling customer experience without expanding headcount. Designed for customer support and success teams, product teams, and GTM teams at mid-market to enterprise companies, as well as developers building custom agents. The platform differentiates with both a no-code visual builder for non-technical teams and a TypeScript SDK for developers, along with governance features like human approvals and role-based access control.

Key features

• Unified search across knowledge bases
• Customer intelligence for querying customer data
• AI workflows to automate resolution tasks
• Slack bot integration
• Smart assist for support agents
• Content writer agent for documentation
• No-code visual agent builder
• Connectors for CRM and billing
• Multi-agent orchestration
• Human approvals for suggestions
• Role-based access control (RBAC)
• SSO with Google, Microsoft, SAML
• 99.9% uptime SLA
• SOC 2 Type II and GDPR compliant
• Private deployment option