Chatfully

An omnichannel chat tool that unifies messages from SMS, web chat and social DMs into shared inboxes and automates follow-up and bulk campaigns to prevent missed opportunities and slow replies. It sells to support and sales teams in B2B companies, from small teams centralizing messages to larger teams managing high-volume outreach across departments. It is positioned as an affordable alternative to limited, expensive texting options, offered as SaaS with unlimited users and pricing based on engagement rather than seats.

Key features

• Unify omnichannel messages in single inbox
• Shared team inboxes
• Assign roles and permissions
• 1:1 messaging across channels
• One-to-many SMS/MMS campaigns
• Automated follow-up features
• Custom fields and CRM sync
• Text-enabled phone numbers
• Google Verified SMS
• Unlimited chats and inboxes