Bloomreach

The product is an AI personalization platform that automates customer experience across email, web, mobile, search and ads to increase revenue per send and conversion. It serves marketing and data teams at retail, ecommerce, hospitality, travel, financial services and B2B enterprises. It is delivered as enterprise SaaS with an agentic AI layer and 175+ integrations that builds personalized emails, workflows and shopping experiences in real time.

Key features

• Intent-driven email personalization (ESP)
• Marketing automation across email and SMS
• AI-native ecommerce search
• Marketing Agent from prompt to workflow
• Autonomous shopping companion agent
• Web personalization
• Mobile app personalization
• Ads and retargeting
• Product recommendations
• Enterprise CMS
• A/B testing
• Loomi Connect custom agents and workflows
• 175+ integrations
• SMS, RCS and WhatsApp messaging