Vtiger

An all-in-one CRM that unifies marketing, sales, and support data to manage contacts, pipelines, campaigns, and service tickets and break down information silos between teams. It is for sales, support, and marketing teams at small and medium-sized businesses, including startups, that need to manage customer relationships across the lifecycle. It is delivered as a SaaS and open-source platform with a free tier and enterprise pricing, integrating with over 500 business tools.

Key features

• Leads and Contacts management
• Sales Playbooks and Funnels
• Pipeline Management with Deals
• Forecast and Quota tracking
• CPQ Configure Price Quote
• AI Agent Builder and Chatbot
• Reporting Dashboard and Analytics
• Help Desk Cases and SLAs
• Customer Portal and FAQs
• Live Chats and Mailroom
• Marketing Emails and Webforms
• SMS Campaigns and Landing Pages
• Projects and Tasks management
• Inventory and Work Orders
• Calendar and Video Conferencing