Voxbi

A cloud-based business phone system that replaces on-premises PBX hardware with a browser-based web app, solving the problem of managing users, calls, routing, and analytics from a single interface. It sells to small to mid-sized businesses and enterprises across various industries, including healthcare, government, finance, legal, retail, hospitality, and call centers, primarily in Europe. It is positioned as an EU-hosted solution with GDPR and EU AI Act compliance built in, and is delivered through certified IT integrators and resellers.

Key features

• Call flows & IVR
• Routing, menus, queues
• Virtual numbers, DIDs, porting
• Call recording
• Security & compliance (EU, GDPR, ISO)
• Mobile & desktop apps
• Analytics & reporting
• AI transcripts & summaries
• API & webhooks
• CRM via API
• BYOC (Bring your own carrier)
• Use your own SIP phones