Videosupport
Lets customers record videos to explain issues, integrates with CRMs and chat tools, and provides AI-powered instant answers.
Launch screenshots from Product Hunt, Sep 2024
A customer support tool that lets customers record short videos to explain issues, replacing long text conversations. It solves the problem of slow and unclear support communication. The product is aimed at customer support and success teams in B2B SaaS companies of all sizes. It integrates with major CRMs and chat tools, and offers an AI-powered feature that provides instant answers based on documentation.
Key features
- 1-click video request
- Record on any device
- No app installation required
- Integrates with HubSpot, Intercom, Zendesk, Crisp
- AI-powered instant answers
- Smart analysis
- 75% automated resolution rate
- Screen recording
- QR code recording
- Unlimited public links
- API access
- Custom branding
Social posts
- No social media activity within the last 30 days
GTM channels
- API
- Docs
ICP
- Customer support teams
- Customer success teams
- Startups