Turf
Provides embeddable community forums, knowledge bases, feedback boards, and event management to drive customer engagement.
This is an embeddable community platform that provides forums, knowledge bases, feedback boards, and event management to foster customer discussions and engagement. It targets SaaS companies, specifically for support, marketing, and operations teams in B2B environments. The platform can be embedded within a product or website, is fully branded and hosted on the customer's domain, and claims to increase community adoption by 40% when embedded.
Key features
- Community forums
- Threads
- Knowledge base
- Customer feedback & ideation boards
- Academy & Courses
- Event management
- Private channels
- Subcommunities
- Analytics
- Moderation workflows
- In-app widget
- Direct messaging
- Customization
- Member levels
- Polls & surveys
- Gamification
- Custom domain
- SSO
- Voting
- Badges
- Pin best answers
- Notifications
- Social login
- White-label
- Custom SSO & auth pages
- Custom email notifications
- Language and translation
- Private access
- Member segments
- Rich text editor
- No social media activity within the last 30 days
GTM channels
- Blog
- Partner program
- Community
ICP
- Customer support teams
- Marketing teams
- Operations teams