Emetti

Provides customer support tools including website newsfeed, live chat, notifications, and knowledge base that help businesses inform visitors, answer questions, and resolve complaints to retain customers. It sells to support teams and growing B2B companies, including SaaS and retail businesses, that need to keep websites current and engage prospects. It is delivered as SaaS with embeddable website widgets, shared inbox, and a free 14-day trial with easy setup.

Key features

• Embed website newsfeed
• Post news updates and offers
• Schedule newsfeed posts
• Distribute posts to social networks
• Embed website chat widget
• Respond to inbound questions
• Shared inbox for teammates
• Event-based notifications
• Scheduled notifications
• Email notifications
• Browser notifications
• Knowledge base for self-service