Microsoft Teams Ticketing System

Provides ready-to-use Microsoft Teams apps for ticketing, checklists, and CRM plus custom development services that handle service requests, incidents, sales pipelines, and collaborative tasks inside Microsoft Teams and Microsoft 365. Sells to B2B organizations that use Microsoft Teams, including IT, HR, customer service, and managed service providers across mid-market and enterprise sizes. Delivered as SaaS apps via the Microsoft commercial marketplace and as custom build services for Teams apps, SharePoint modernization, Power Platform automation, and AI bots.

Key features

• Microsoft Teams ticketing system
• Custom workflow configuration
• Custom form builder
• Workflow automation
• Collaborative checklists and to-do lists
• CRM and sales pipeline tracking
• Power BI reporting integration
• API and webhook access
• SLA tracking per tenant
• Multi-tenant consolidated view
• Custom Microsoft Teams app development
• SharePoint app modernization and migration
• Power Platform development (Apps/Automate/BI)
• Agentic AI-powered bots for Teams