MyAlice Live Chat
AI sales and support agents that answer product questions, recommend from the catalog, and place orders, track shipments and process returns inside chat
Launch screenshots from Product Hunt, Nov 2022
An AI conversational commerce platform that answers product questions, recommends items from the store catalog, and places orders, tracks shipments and processes returns directly inside chat. It is for sales and support teams at ecommerce brands and merchants selling on Salla, Zid and Shopify. It is delivered as a SaaS platform with a unified inbox, no-code agent builder and automations that consolidates helpdesk, messaging and reporting across WhatsApp, Instagram and other channels in one dashboard.
Key features
- Catalog-trained product recommendations
- In-chat checkout without redirect
- Cart recovery with personalized offers
- WISMO, returns and exchange resolution
- Shipment tracking and refund processing
- Auto-replies to social comments and DMs
- Unified inbox for all channels
- No-code AI agent builder
- Pre and post-sales workflow automations
- WhatsApp broadcast and campaigns
- Reports and analytics across channels
- Integrations with Salla, Zid, Shopify, WooCommerce
- LinkedIn0.1/day
GTM channels
- Blog
- Partner program
- Marketplace
- Community
- API
- Docs
- Changelog
ICP
- Ecommerce merchants
- Sales teams
- Customer support teams
VendorRevora