Hellorep
Detects buying intent, starts contextual conversations, answers questions, guides decisions, and resolves support across channels.
An AI agent for ecommerce that automates sales and support across channels. It detects buying intent, starts conversations, answers questions, and resolves issues in real time. It targets ecommerce merchants, marketers, and customer experience leaders in mid-market and enterprise brands. It is delivered as a SaaS platform with a unified inbox and integrates with major ecommerce tools.
Key features
- Detects buying intent from behavioral signals
- Starts contextual conversations in real time
- Answers support questions automatically
- Resolves order tracking and returns
- Unified inbox across chat, email, social
- Advanced routing rules and automations
- Analyzes shopper interactions for insights
- Identifies drop-off reasons and hesitation patterns
- No social media activity within the last 30 days
GTM channels
- Blog
- Partner program
- Marketplace
- API
- Creative ads
ICP
- Ecommerce merchants
- Marketing teams
- Customer support teams