Peach
Centralizes student communications, AI-drafts policy-aligned responses, personalizes email campaigns, and provides performance analytics.
An AI communication platform for financial aid offices that centralizes student interactions and automates responses. It solves the problem of slow, manual handling of student inquiries by providing a ticketing system and AI-drafted, policy-aligned replies. The platform is sold to financial aid teams at universities and educational institutions, targeting support and operations roles. It is delivered as a SaaS solution, integrates with university systems, and is designed to comply with FERPA and other regulations.
Key features
- Centralized ticketing system with full history
- AI-drafted emails aligned with policies
- Personalized email campaigns
- Real-time analytics on response times
- Integration with university SIS
- FERPA-compliant data handling
- Secure audit logging
Social posts
- No social media activity within the last 30 days
GTM channels
- Docs
ICP
- Educators institutions
- Operations teams
- Customer support teams