Levit8
Customer experience platform that manages pre-sales and post-sales conversations and executes the workflows they trigger
A customer experience platform that manages pre-sales and post-sales conversations across email, WhatsApp and chat and executes the workflows they trigger such as approvals, carrier calls and finance sign-offs. It sells to support and sales teams at B2B platforms, marketplaces and SaaS companies with thousands of users where retention depends on high-stakes relationships. Compared to legacy tools that only route and reply, it uses AI for volume, routing and workflow execution while humans handle judgment calls with persistent context.
Key features
- Answer recurring queries from knowledge base
- Triage and route inbound messages in real time
- Execute multi-step workflows and follow-ups
- Detect sentiment and flag high-risk conversations
- Pull live data from CRM and order systems
- Unified inbox for email, WhatsApp and chat
- Persistent context across handoffs and channels
- Track response time and resolution metrics
Social posts
- No social media activity within the last 30 days
GTM channels
- No GTM activity detected
ICP
- Customer support teams
- Customer success teams
- Sales teams