Inline Help

This product is a no-code AI-powered user assistance platform that transforms a company's knowledge base into proactive in-app support, solving the problem of high support ticket volume and low product adoption. It is sold to customer support and marketing teams in B2B companies, typically mid-market to enterprise. The platform is positioned as an AI-driven alternative to manual tooltips and traditional support channels, offering features like Explain This, Chatbot, and Tooltips.

Key features

• Explain This: tap to learn
• AI contextual guidance
• Chatbot: real-time responses
• Chatbot: accurate assistance
• Chatbot: automate responses
• Widget: all-in-one hub
• Widget: intuitive design
• Widget: quick support
• Knowledge base: tailored insights
• Knowledge base: personalized guidance
• Knowledge base: empower users
• Ticket form: direct issue reporting
• Ticket form: user-centric design
• Ticket form: rapid resolutions