Hyversa

A customer support platform that combines live chat, AI chatbot, FAQ, video tutorials, and booking into a single widget for e-commerce stores. It solves the problem of managing multiple support apps by integrating these functions into one tool. The platform targets Shopify store owners and e-commerce merchants, particularly small to mid-sized businesses. It is positioned as an all-in-one solution that requires no coding, with a drag-and-drop chatbot builder and workflow automation.

Key features

• Live chat with real-time conversations
• AI chatbot builder with drag-and-drop
• Workflow automation with triggers and conditions
• AI-written response suggestions
• AI-powered summaries of customer messages
• Book a meeting with Google Calendar sync
• Lead capture and CRM integration
• FAQ widget to reduce repetitive queries
• Video tutorials from YouTube and Vimeo
• Enterprise security with SOC 2 compliance