Hybrid

Omnichannel conversational AI chatbot and live chat platform trained on company documents and websites to handle customer conversations, capture leads, and provide 24/7 support across website, Facebook, WhatsApp, SMS and more. It sells to sales, marketing, and customer support teams at growing B2B businesses including e-commerce, agencies, and service industries. Delivered as SaaS with a no-code builder, integrations via Zapier, webhooks, APIs and SQL, and human agent takeover through Slack or Mattermost, with a free tier available.

Key features

• No-code chatbot builder
• Train chatbot on documents and websites
• Omnichannel messaging (Website, Facebook, WhatsApp, SMS)
• Human agent takeover via Slack/Mattermost
• Live chat for Slack and Mattermost
• Conversation triggers and flow builder
• A/B split tests
• Auto-qualify leads
• FAQs and intent recognition
• Save leads to databases and CRMs
• Send emails and SMSes
• Proactive engagement triggers
• Scroll depth triggers
• Inactivity and exit-intent triggers
• Location-based targeting
• New vs returning visitor targeting
• Traffic source targeting
• Fully customizable branding
• OAuth and third-party integrations
• Webhooks, APIs and SQL queries
• WordPress, Shopify, Magento integrations
• PPC landing page chatbots
• E-commerce chatbots