HubSpot Service Hub
Customer service software that scales support and drives retention with an AI customer agent and help desk
Launch screenshots from Product Hunt, Apr 2025
The product is customer service software that helps businesses support customers at scale and improve retention using an AI customer agent and help desk. It addresses handling high volumes of support queries, resolving issues 24/7, and identifying opportunities to improve customer health. It is for customer support and success teams in B2B companies ranging from startups and small businesses to enterprises. It is delivered as SaaS on an integrated customer platform that combines marketing, sales, and service software with AI agents and a shared CRM.
Key features
- AI customer agent for 24/7 query resolution
- Help desk to support customers at scale
- Customer health monitoring to drive retention
- AI-powered CRM with unified customer data
- Agent Hub for building and managing AI agents
- No social media activity detected
GTM channels
- Blog
- Partner program
- Referral program
- Affiliate program
- Marketplace
- Community
- API
ICP
- Customer support teams
- Customer success teams
- Enterprises
VendorHubSpot