Guru

The product is a governed knowledge layer that structures, verifies, and continuously improves company knowledge to provide trusted answers for people and AI tools and reduce inaccurate AI responses from scattered, conflicting, or stale content. It is for support, operations, IT, HR, product, sales and marketing teams in mid-market and enterprise businesses. It is delivered as a SaaS platform that connects and indexes 100+ sources with permission-aware retrieval and automated verification.

Key features

• 100+ source connectors
• Unified knowledge index with hybrid search
• Permission-aware ingestion
• HRIS and identity sync
• Content deduplication and reconciliation
• Gap detection and auto-generated knowledge
• Key information extraction
• Agent-generated documentation from conversations
• AI-driven content authoring
• Collaborative editing and approval
• Content templates
• Collections and knowledge organization
• Automated verification and maintenance
• Expert review workflows
• Citations and explainability