GetJenny
AI customer service chatbot that answers FAQs, deflects repetitive inquiries, and automates tasks like stock checking, delivery reporting, and ticket creation
An AI customer service chatbot that answers FAQs, deflects repetitive inquiries, and automates tasks such as stock checking, delivery reporting, and ticket creation to reduce response and resolution times. It sells to customer support teams and service operations in B2B companies across sectors including energy, media/entertainment, and e-commerce, typically mid-market and enterprise organizations. It is delivered as SaaS as a standalone chatbot or integrated with live chat, CRM and contact center platforms, with human agent handoff when needed.
Key features
- 30+ languages supported
- GDPR compliant
- Live chat integrations
- NLP and NLU
- Deflect frequent issues
- Agent transfer
- Customer feedback collection
- Chatbot analytics
- Interactive button bot
- Issue clustering
- CRM integrations
- OpenAPI connectivity
- Answer suggestions
- Standalone chatbot
- Customisable widget
- Human-directed approach
- Learning suggestions
- Conversation logs
- Conversational AI flows
- No social media activity within the last 30 days
GTM channels
- Blog
- Partner program
- API
- Docs
ICP
- Customer support teams
- Enterprises
- Mid market companies