ContextGPT
Provides an AI chatbot trained on business content to answer customer inquiries automatically, 24/7, with features like lead collection, multi-language support, and integration with existing tools.
This product is an AI-powered customer support chatbot that can be trained on a business's own content to answer customer inquiries automatically, 24/7. It solves the problem of repetitive support questions and the limitations of generic chatbots. It is sold to customer support teams, marketers, and businesses of all sizes, from startups to enterprises, that want to improve their customer service efficiency. It is positioned as a production-ready support solution that integrates with existing tools and offers features like lead collection and multi-language support, delivered as a SaaS platform.
Key features
- Import knowledge from URLs, files, text
- Conversation-based training from real chats
- GPT-4.1-mini and GPT-4.1 model selection
- Website embedding on multiple sites
- Brand customization with logo and colors
- Collect user feedback on answers
- Cited sources for every answer
- Escalation to WhatsApp for live handoff
- Support for 100+ global languages
- Lead collection with CRM integration
- API and WebSocket access
- Whitelabel option to remove branding
- Advanced reporting and analytics
- Global CDN for low latency
- RBAC and data encryption
- Data Processing Agreement available
- No social media activity within the last 30 days
- Blog
- Partner program
- API
- Docs
- Customer support teams
- Marketing teams
- SMB owners