Chat Thing
Adds an AI support agent to your site that learns from your content to answer questions, take actions, and escalate to humans.
An AI-powered customer support agent that can be added to a website in minutes. It learns from existing content such as websites, help docs, and FAQs to answer customer questions automatically, and can also take actions like looking up orders or escalating to human agents. It is designed for businesses of all sizes that want to reduce repetitive support inquiries and provide instant, 24/7 responses. The agent can be deployed on multiple channels including website, Slack, WhatsApp, and Discord, and requires no coding to set up.
Key features
- Website data source
- Help center syncing
- FAQ import
- Notion integration
- PDF and file support
- Auto-syncing data sources
- Embeddable chat widget
- Brand theming
- Human handoff
- Conversation analytics
- Multi-channel support
- 50+ languages
- SDK for custom integrations
- X1.9/day
- LinkedIn<0.1/day
GTM channels
- Blog
- Affiliate program
- Community
- API
- Docs
- Changelog
ICP
- Customer support teams
- SMB owners
- Mid market companies