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Fibre AI

Enables customers to upload large files directly in support conversations, with files going straight to your cloud storage.

www.fibrehq.comCustomer SupportOct 2025PAUELLE LIMITED

A file upload solution that lets customers send large files directly within support chat platforms, bypassing email and file size limits. It serves customer support teams in B2B companies using Intercom, Crisp, or Zendesk. Files are transferred straight to the customer's own cloud storage (Google Drive, AWS S3, Azure), never touching the vendor's servers, ensuring security and compliance.

Key features

  • Upload files up to 100 GB
  • Direct upload to Google Drive, S3, Azure
  • Zero file persistence on vendor servers
  • Integrates with Intercom, Crisp, Zendesk
  • Customizable upload interface with branding
  • Embeddable widget for website or app
  • Set file types and size limits
  • No social media activity within the last 30 days
GTM channels
  • Blog
  • Marketplace
  • Docs
ICP
  • Customer support teams