eesel AI

This platform provides fully autonomous AI agents that handle customer service, content creation, and operational tasks. It solves the problem of manual, repetitive work by automating ticket resolution, content drafting, and internal queries. The target audience includes customer support, operations, and marketing teams in mid-market and enterprise companies. The agents are deployed within existing tools like Zendesk and Slack, and are briefed like human teammates, learning company processes and tone.

Key features

• Autonomous ticket handling
• Content drafting and publishing
• Integration with Zendesk, Slack, Freshdesk
• Learns company processes and tone
• Escalation to human when needed
• PII redaction
• SSO with mandatory MFA
• AES-256 encryption at rest