Voiceflow

Voiceflow is an AI agent platform that enables customer experience teams to design, launch, and iterate on AI agents across channels, improving resolution rates and reducing operational costs. It targets customer support, operations, and executive roles in mid-market and enterprise companies. The platform is delivered as a SaaS with a free tier and enterprise options, and it differentiates through its Agentic Context Engine and native integrations with tools like Zendesk and Salesforce.

Key features

• Visual workflow designer
• Agentic Context Engine
• Native integrations with Zendesk, Salesforce, HubSpot
• API, Functions, and MCP support
• Model-agnostic AI model selection
• SOC 2 Type II and ISO 27001 certified
• GDPR and HIPAA compliant
• SSO and role-based access control