Vonagebusiness

A cloud communications platform offering programmable messaging, voice, and video APIs, plus unified communications and contact center applications to embed and manage customer interactions across channels. It serves developers, IT teams, and support teams in businesses ranging from small companies to large enterprises across industries such as healthcare, retail, and finance. It is delivered as SaaS applications and infrastructure APIs with integrations for Salesforce and Microsoft Teams.

Key features

• Programmable messaging RCS SMS MMS
• WhatsApp messaging integration
• Conversational Connect
• Video API with broadcast
• Programmable voice calling
• Branded calling
• SIP trunking
• Fraud Defender protection
• Verify two-factor authentication
• Identity Insights verification
• Network APIs
• AI Hub and AI Studio
• Voice Connector
• Unified communications desktop app
• Admin portal management
• Vonage Meetings
• Mobile Connect
• Contact center omnichannel
• Voice analytics
• Dialer
• Gamification
• Workforce management
• Salesforce integration
• Microsoft Teams integration