Userpilot

A product analytics and onboarding platform that helps product and growth teams turn user signals into activation, adoption, retention, and revenue. It provides tools for in-app engagement, user feedback, session replay, and AI-driven insights. The platform is designed for non-technical teams in B2B SaaS companies, including product managers, marketers, and customer success professionals. It is delivered as a SaaS solution with enterprise-grade security and professional services.

Key features

• Event autocapture
• Path, funnel, trend & cohort reports
• AI insights & real-time notifications
• Pre-defined & custom dashboards
• Build in-app onboarding flows without code
• In-app, email & mobile engagement
• Tooltips, banners, spotlights & contextual nudges
• In-app resource center
• NPS & CSAT surveys
• In-app, mobile + email surveys
• Behavioral logic
• Feedback analytics
• Unlimited session replays
• Analytics-linked funnel & drop-off replays
• Rage clicks, errors & frustration signals
• Tags, notes & team playlists
• Auto-masking with HIPAA, GDPR & SOC 2
• AI agent & chatbot
• Predictive analytics
• Agent analytics
• MCP server