Userback
Collects, centralizes, and manages user feedback with visual context like screenshots, session replay, and console logs.
Launch screenshots from Product Hunt, Jun 2023
A customer feedback platform that unifies bug reporting, surveys, feature portals, and session replay into one inbox, solving the problem of scattered user feedback across multiple tools. It sells to product teams, developers, and support teams in startups and established SaaS companies. It is positioned as an all-in-one alternative to specialized feedback tools, with visual context on every piece of feedback.
Key features
- In-app feedback widget with annotated screenshots
- Session replay for bug reproduction
- NPS and targeted in-app surveys
- Public feature portal with voting
- Email and REST API inbound channels
- AI summaries of feedback
- Integrations with Jira, ClickUp, Slack
- Feedback automation and public roadmap
- LinkedIn0.2/day
GTM channels
- Blog
- Affiliate program
- Marketplace
- Community
- API
- Docs
- Changelog
ICP
- Product teams
- Software developers
- Customer support teams