LoomFlows
Collects visual feedback via Loom videos and annotated screenshots, allows voting on features, and provides a forum for discussion.
LoomFlows is a customer feedback management tool that lets users submit visual feedback via Loom videos and annotated screenshots, and vote on features in a forum. It solves the problem of disorganized feedback from emails and spreadsheets. It targets customer support and product teams in B2B companies, from startups to enterprises. It is delivered as a SaaS with a free tier and paid plans, emphasizing easy setup and organized feedback.
Key features
- Customizable feedback widget
- Loom video feedback
- Annotated screenshots
- Feedback forum with voting
- Feedback analytics
- Feedback CRM
- Filter, sort, and search feedback
- Customizable emails
- Affiliate program
Social posts
- No social media activity within the last 30 days
GTM channels
- Blog
- Affiliate program
- Community
ICP
- Customer support teams
- Product teams
- Startups